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Supermarket Accident Claims

Accident in Public Injury Claims

Shopping at your local supermarket should be a relatively risk-free task. However, if those running it do not adhere to health and safety legislation and you are injured as a result, then you are entitled to make a claim for compensation.

At Aequitas Legal, we have handled many successful supermarket accident claims, meaning we are well equipped to provide advice and guidance that will help you get the compensation you deserve. Our solicitors will ensure that any financial settlement awarded caters for each and every one of your needs, so you can recover with the peace of mind that everything is taken care of.

To speak to a lawyer about an accident that you or a loved one have had in a supermarket, simply call 0161 358 0800 or complete the form located on this page and we will get back to you as soon as possible.    


About supermarket accidents

What causes accidents and how you can be injured

Who is responsible?

A look at a supermarket owner’s duty of care

Making a claim for compensation

Advice on making a claim for compensation

Why choose Aequitas Legal?

Our solicitors are experts in personal injury claims

How we have helped others

Examples of successful supermarket accident claims


About supermarket accidents

Accidents in the supermarket can happen for a number of reasons, however, the most common are usually caused by the negligence of management and staff. If procedures aren’t followed, then accidents are more likely to occur. Examples of supermarket accidents include:

  • Slipping on wet floors and spillages

  • Tripping over packaging, cables and other obstacles

  • Being struck by objects falling from the shelves

  • Falling down some hard-to-negotiate stairs

  • Injuries caused by poorly maintained trolleys

  • Electric shocks from faulty equipment, including refrigerators

  • Injuries caused by poor car park surfaces

Whether you are a customer or worker involved in a supermarket accident, our lawyers can help you make a claim for compensation for any pain and suffering caused.

Who is responsible?

Supermarket owners have a duty to ensure that health and safety regulations are met in their store by carrying out risk assessments to determine areas where hazards to employees and customers can be minimised. It is also their responsibility to ensure that all staff are trained on the importance of following procedures, such as providing a clear wet floor sign if a spillage has occurred and is yet to be cleaned up.

What to do when you’ve been injured

If you are unfortunate enough to be injured in a supermarket, there are a number of steps you can take to make your claim as strong as possible:

1. Do not admit liability, even partial fault, until you have sought independent legal advice

2. If there are any witnesses, take their full name(s), contact telephone numbers, addresses and emails

3. Take photographs of the accident scene with a camera or your camera phone

4. Check for CCTV that could have recorded the accident and ask if you can have a copy of it

5. Report the accident to the manager and ensure it is recorded in the Accident Report Book

Please note that these tips do not constitute legal advice and are for guidance purposes only. If you would like to discuss an accident that you have been involved in, please contact our team.

Making a claim for compensation

You have three years from your supermarket accident to make a claim for compensation if it can be proven that it was caused by someone else’s negligence. Compensation can be sought to cover the cost of any lost earnings, medical treatment and rehabilitation therapies. For more information on making a claim, take a look at our guide to the compensation process.

Our team has helped many employees and customers who have been injured in a supermarket accident. We will be with you every step of the way, carrying out the necessary steps to prove who is responsible for your injuries.

Why choose Aequitas Legal?

The team at Aequitas Legal has many years of experience in handling supermarket accident claims for those who have been injured as a result of negligence. We understand the difference compensation can make to you and your family when you have been forced to take time off work due to an injury.

We believe the only approach to making a claim is a personal one. No two injuries are the same and the same injury can affect people differently, meaning their needs will change. That’s why you will be assigned your own injury solicitor who can work towards your best interests throughout the claims process and answer any questions or queries you might have.

How we have helped others

To read about how we have helped others who have been in a similar situation to you after an accident in a supermarket, please take a look at our case studies.

Start your claim today

If you or a loved one have been injured in a supermarket accident, we are here to help you make a claim for compensation. To speak to a member of our friendly and approachable team, simply call us on 0161 358 0800 or complete the contact form located on this page and we will get back to you.

Call us for reliable, accessible and friendly advice:
0161 358 0800

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Aequitas Legal Solicitors Limited is a limited company registered in England and Wales under registered number 08884940. Authorised and Regulated by the Solicitors Regulation Authority, SRA Number 612457 and subject to the Solicitors Code of Conduct. VAT Number 972 6931 81

Aequitas Legal is a trading name of Aequitas Legal Solicitors Limited, Head Office: Floor 11 Trafford House, Chester Road, Stretford, Manchester M32 0RS