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Financial Mis-selling Claims

At Aequitas Legal, we exist to right a wrong, putting those aggrieved at the heart of our actions.

This ethos is at the heart of all the work we do, including our financial service claims in the area of undisclosed commission.

What is financial mis-selling?

Financial mis-selling is a term used when a borrower has been sold a financial product or service which was not suitable for their needs. It can cover a variety of ways where a financial product or service may be deemed unsuitable. For example, at the time of purchase the borrower was not informed of all the relevant terms and condition around the financial product or service, preventing the borrower from making an informed choice to whether this was the financial product right for them.

What is undisclosed commissions?

The role of a broker is to act in the best interest of the borrowers and not themselves. However, lenders would incentivise brokers to put business their way in exchange for receiving commission. Furthermore, the lenders and brokers would fail to disclose this commission to the borrowers. Failure to disclosure the inclusion and/or the value of the commission paid by a lender to a broker, may entitle the borrower to compensation.

The Questions you need to ask yourself

  • Do you have a second charge on your home as a result of financial hardship during 1990 to 2010?
  • What this lending secured via a broker? If yes, where you give options of which lenders would give you the best deals
  • Are there any unexplained charges attached to the loan?
  • If you were aware that the broker was getting a commission payment, were you told how much?
  • Are you still paying this loan off now?

What can Aequitas Legal do for me?

Our experienced team are well placed to advise you whether you have such a claim and, if so, what to do, in a supportive and informative manner. Furthermore, undisclosed commission claim can also give rise to other types of financial services claims, which we are equipped to advice you on.

How much will I pay?

Our specialist team can represent you on a No Win, No Fee basis.

What will I be compensated?

The aim of the compensation is to put the borrower in the position as if the application of undisclosed commission had not been applied. This means you will receive the total commission payment you paid, along with any attributed interest.

What to do next?

Please contact our team on 0161 358 0800 to discuss your potentially claim.

Our Team

Emma Walmsley is our Head of Commercial Litigation. Having previously worked for Riverview Law and trained at DWF LLP, Emma has a wealth of experience in finance and commercial litigation matters.

Our department aim is to provide outcome driven legal support, whilst proving a supportive and positive client experience.


In 2007, after falling into financial difficult, Mr and Mrs Jones, using a broker borrowed monies from the bank, which was secured by a second charge to their home. On review of the paperwork some years later, it was clear there were commission payments made payable to the broker, which had been added to the total loan amount. However, this was never made clear to Mr & Mr Jones at the time the loan was entered into. As a result, the Joneses were awarded the refund of all commissions payment, plus the interest which had been paid to date against these charges.


2 years ago

"Excellent company"

What an excellent company. Always answered the phone quickly. Explained everything in simple terms no legal jargon. Highly recommend this company. Got me the amount that we discussed. Every member who I spoke to was polite and very helpful. Overall an excellent experience. 5/5

Andy Turner

2 years ago

"Always professional"

Excellent team, always professional and guided me through my claim every step of the way.

Rakesh Mehta

2 years ago

"Settled for more than what I expected"

Many thanks to the team at Aequitas Legal. My claim was settled for more than what I expected. Kudos to them!

3 years ago

"No regrets "

Really friendly. Kept me up to date so far in my case and always receive regular updates. No regrets picking Aequitas Legal.

Daniel Royle

3 years ago

"No hesitation recommending Aequitas Legal"

Aequitas Legal were the solicitors responsible and Matthew Trusch handled my case, very professionally, but able to communicate with me in layman's terms over any worries I had. Everything was handled with empathy and friendliness, I can only thank him and his team for fetching everything to a satisfactory conclusion. I would have no hesitation in recommending Aequitas Legal to anyone who needed a professional service. Thank you again.

3 years ago

"Go above and beyond"

As a business we have an excellent working partnership with Aequitas. They are a proactive, genuine, responsible company who always go above and beyond for their clients and suppliers alike. Leemic are always willing to offer support to Aequitas because, fundamentally, they are a lovely and hardworking team who are always on the end of the phone should we require impartial advice! We wish them every success in the future because they deserve to do well!

Lizzy McDowell

2 years ago

"Very professional"

I received excellent from service and support from my solicitor Carl Jones and the other members of staff I spoke to Aequitas Legal. They are all very professional but also friendly and happy to help. I was always able to get in touch and any queries dealt with quickly. I would recommend Aequitas Legal to my friends and family.

2 years ago

"Highly recommend"

My experience with Aquitas Legal has been great. I was given no nonsense, realistic expectations and I am very happy with the outcome. Using their app made the experience even easier, however I always managed to speak to someone if I needed clarification on anything. I would highly recommend Aquitas Legal!

3 years ago

"Brilliant all the way through"

What can I say what a team ashleigh as been brilliant all the way through talking on whatsapp gets back to u really fast and always trys to help you out the all team been brilliant to get me the best outcome I will defo past aequitas Legal name on to anyone 5 out 5 keep up the hard work you all take care.

Dean Cotterill

3 years ago

"Always kept informed of everything"

I have been really happy with the quality of the advice and help I have received over the period of my claim. Always kept informed of everything and my claim has been won and settled in my favour. I would recommend Carl and the team to everyone.

2 years ago

"Outstanding service"

I would like to say a massive thank you to Aequitas Legal for such an outstanding service. The service received was very professional and very swift, I was kept up to date at al times through letters and emails. I would absolutely recommend Aequitas Legal to anyone looking to pursue a personal injury claim - Thank You Aequitas Legal

Ranj Lal

3 years ago

"The team were very helpful"

My case went on for just over 2 years. The team were very helpful and Matthew made sure i was kept up to date and always asked for my opinion. There was no pressure and he offered his own opinion to help along the way. Thank you very much aequitas legal!

2 years ago

"Process was made simple"

My experience with Aequitas Legal was excellent overall. The process was made very simple and took up very little time on my part, particularly with use of the 'InCase' App and emails. My caseworker, Jane Hargreaves, was very approachable and friendly, and responded to queries promptly. I was expecting my case to take the best part of 6 months to resolve but was settled with my cheque in the post within just a few months. Very impressed at such a stress free and innovative experience and would recommend to others.

Amy Fox

2 years ago

"Kept updated regularly "

Aequitas Legal, a very professional company from Katie who helped with my initial inquiry to Suzanne, the solicitor, who handled my case. I was kept updated regularly on all aspects and developments and given sound advice regarding my claim. I particularly liked using the App on my mobile which was full of useful information. Great customer service with prompt responses to questions and queries, I would not hesitate to recommend them.
Thank you for a quick and easy settlement.

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