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The Claimant is successful on a 100% basis despite the Defendant denying liability throughout, a barrister advising the claim has poor prospects of success and previous solicitors closing their file.

I represented a Claimant who slipped on ice that had built up on the floor in a Walk-In Freezer at his place of work and injured his back and knee.

The Defendant denied there being any issues with the freezer and that the accident occurred at all as the Claimant failed to report the accident. Also despite there being a work colleague with the Claimant at the time of the accident, this work colleague was not willing to provide supportive witness evidence.

The Defendant disclosed a number of documents which appeared to show there was no issue with the freezer at or around the time of the accident. We were not satisfied the Defendant had provided full maintenance and service records for the freezer. Therefore we made enquiries to locate the company that serviced and repaired the freezer. Once they were identified we approached them directly for complete records which they provided. These records showed a number of callouts had been made regarding issues with the freezer at and around the time of the accident.

The claim settled following the issuing of proceedings for £4,500 and consisted of compensation for the injuries suffered.

– Jennifer Campbell

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