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Claimant suffered a reaction to eyelash extensions

I represented the Claimant who attended beauticians to have her eyelashes tinted. She was not offered any consultation prior to the treatment, she was not made aware of any risks of the treatment or given a patch test prior to the treatment being carried out. She suffered an allergic reaction to the procedure, suffered severe swelling to her eyes, which over the days following the procedure, worsened. The Claimant had to attend the emergency eye hospital.


The Defendant failed to admit liability throughout alleging that the treatment was not carried out negligently. Proceedings were issued and the claim was settled by way of the claimant’s acceptance of a Part 36 offer.


The Claimant suffered physical injuries and medical evidence was used to confirm that she had clearly suffered a reaction as a result of the procedure being carried out negligently.


The claim settled for £12,436.90 and consisted of compensation for injuries and  loss of earnings.

– Suzanne Mason

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