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Claimant suffered scarring following semi-permanent tattoos being wrongly applied

I represented the Claimant who attended beauticians for semi-permanent tattoos to be applied to her eyebrows. She was not offered any consultation prior to the treatment and was not made aware of any risks of the treatment. The tattoos were applied incorrectly, above the natural brow line and in a colour which did not match the Claimant’s skin tone. It transpired when the Claimant complained about the treatment that the Defendant was not fully qualified to be carrying out the procedure.


The Defendant failed to admit liability throughout alleging that the treatment was not carried out negligently and alleging that the Claimant had drunk alcohol in the 24 hours prior to the procedure and this impacted the outcome.  Liability and quantum remained in dispute, therefore the matter proceeded to a trial in which the claimant was successful.


The Claimant suffered physical injuries and medical evidence was used to confirm that the eyebrows had been tattooed incorrectly.


The claim settled for £13,060.24 and consisted of compensation for injuries sustained and for future make-up, camouflage creams, laser treatment and travel expenses.

– Suzanne Mason

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