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Accident In Supermarkets

At Aequitas Legal, we have handled many successful supermarket accident claims, meaning we are well equipped to provide advice and guidance that will help you get the compensation you deserve. Our solicitors will ensure that any financial settlement awarded caters to each and every one of your needs, so you can recover with the peace of mind that everything is taken care of.

About supermarket accidents

Accidents in the supermarket can happen for a number of reasons, however, the most common are usually caused by the negligence of management and staff. If procedures aren’t followed, then accidents are more likely to occur. Examples of supermarket accidents include:

  • Slipping on wet floors and spillages
  • Tripping over packaging, cables and other obstacles
  • Being struck by objects falling from the shelves
  • Falling down some hard-to-negotiate stairs
  • Injuries caused by poorly maintained trolleys
  • Electric shocks from faulty equipment, including refrigerators
  • Injuries caused by poor car park surfaces

Whether you are a customer or worker involved in a supermarket accident, our lawyers can help you make a claim for compensation for any pain and suffering caused.

Who is responsible?

Supermarket owners have a duty to ensure that health and safety regulations are met in their store by carrying out risk assessments to determine areas where hazards to employees and customers can be minimised. It is also their responsibility to ensure that all staff are trained on the importance of following procedures, such as providing a clear wet floor sign if a spillage has occurred and is yet to be cleaned up.

What to do when you’ve been injured

If you are unfortunate enough to be injured in a supermarket, there are a number of steps you can take to make your claim as strong as possible:

  1. Do not admit liability, even partial fault, until you have sought independent legal advice
  2. If there are any witnesses, take their full name(s), contact telephone numbers, addresses, and emails
  3. Take photographs of the accident scene with a camera or your camera phone
  4. Check for CCTV that could have recorded the accident and ask if you can have a copy of it
  5. Report the accident to the manager and ensure it is recorded in the Accident Report Book

Please note that these tips do not constitute legal advice and are for guidance purposes only. If you would like to discuss an accident that you have been involved in, please contact our team.

Making a claim for compensation

You have three years from your supermarket accident to make a claim for compensation if it can be proven that it was caused by someone else’s negligence. Compensation can be sought to cover the cost of any lost earnings, medical treatment and rehabilitation therapies. For more information on making a claim, take a look at our guide to the compensation process.

Our team has helped many employees and customers who have been injured in a supermarket accident. We will be with you every step of the way, carrying out the necessary steps to prove who is responsible for your injuries.

Why choose Aequitas Legal?

The team at Aequitas Legal has many years of experience in handling supermarket accident claims for those who have been injured as a result of negligence. We understand the difference compensation can make to you and your family when you have been forced to take time off work due to an injury.

We believe the only approach to making a claim is a personal one. No two injuries are the same and the same injury can affect people differently, meaning their needs will change. That’s why you will be assigned your own injury solicitor who can work towards your best interests throughout the claims process and answer any questions or queries you might have.

Start your claim today

If you or a loved one have been injured in a supermarket accident, we are here to help you make a claim for compensation.

Call us for reliable, accessible and friendly advice:
0161 358 0800


3 years ago

"Excellent company"

What an excellent company. Always answered the phone quickly. Explained everything in simple terms no legal jargon. Highly recommend this company. Got me the amount that we discussed. Every member who I spoke to was polite and very helpful. Overall an excellent experience. 5/5

Andy Turner

3 years ago

"Always professional"

Excellent team, always professional and guided me through my claim every step of the way.

Rakesh Mehta

2 years ago

"Settled for more than what I expected"

Many thanks to the team at Aequitas Legal. My claim was settled for more than what I expected. Kudos to them!

3 years ago

"No regrets "

Really friendly. Kept me up to date so far in my case and always receive regular updates. No regrets picking Aequitas Legal.

Daniel Royle

3 years ago

"No hesitation recommending Aequitas Legal"

Aequitas Legal were the solicitors responsible and Matthew Trusch handled my case, very professionally, but able to communicate with me in layman's terms over any worries I had. Everything was handled with empathy and friendliness, I can only thank him and his team for fetching everything to a satisfactory conclusion. I would have no hesitation in recommending Aequitas Legal to anyone who needed a professional service. Thank you again.

3 years ago

"Go above and beyond"

As a business we have an excellent working partnership with Aequitas. They are a proactive, genuine, responsible company who always go above and beyond for their clients and suppliers alike. Leemic are always willing to offer support to Aequitas because, fundamentally, they are a lovely and hardworking team who are always on the end of the phone should we require impartial advice! We wish them every success in the future because they deserve to do well!

Lizzy McDowell

3 years ago

"Very professional"

I received excellent from service and support from my solicitor Carl Jones and the other members of staff I spoke to Aequitas Legal. They are all very professional but also friendly and happy to help. I was always able to get in touch and any queries dealt with quickly. I would recommend Aequitas Legal to my friends and family.

3 years ago

"Highly recommend"

My experience with Aquitas Legal has been great. I was given no nonsense, realistic expectations and I am very happy with the outcome. Using their app made the experience even easier, however I always managed to speak to someone if I needed clarification on anything. I would highly recommend Aquitas Legal!

3 years ago

"Brilliant all the way through"

What can I say what a team ashleigh as been brilliant all the way through talking on whatsapp gets back to u really fast and always trys to help you out the all team been brilliant to get me the best outcome I will defo past aequitas Legal name on to anyone 5 out 5 keep up the hard work you all take care.

Dean Cotterill

3 years ago

"Always kept informed of everything"

I have been really happy with the quality of the advice and help I have received over the period of my claim. Always kept informed of everything and my claim has been won and settled in my favour. I would recommend Carl and the team to everyone.

3 years ago

"Outstanding service"

I would like to say a massive thank you to Aequitas Legal for such an outstanding service. The service received was very professional and very swift, I was kept up to date at al times through letters and emails. I would absolutely recommend Aequitas Legal to anyone looking to pursue a personal injury claim - Thank You Aequitas Legal

Ranj Lal

4 years ago

"The team were very helpful"

My case went on for just over 2 years. The team were very helpful and Matthew made sure i was kept up to date and always asked for my opinion. There was no pressure and he offered his own opinion to help along the way. Thank you very much aequitas legal!

3 years ago

"Process was made simple"

My experience with Aequitas Legal was excellent overall. The process was made very simple and took up very little time on my part, particularly with use of the 'InCase' App and emails. My caseworker, Jane Hargreaves, was very approachable and friendly, and responded to queries promptly. I was expecting my case to take the best part of 6 months to resolve but was settled with my cheque in the post within just a few months. Very impressed at such a stress free and innovative experience and would recommend to others.

Amy Fox

3 years ago

"Kept updated regularly "

Aequitas Legal, a very professional company from Katie who helped with my initial inquiry to Suzanne, the solicitor, who handled my case. I was kept updated regularly on all aspects and developments and given sound advice regarding my claim. I particularly liked using the App on my mobile which was full of useful information. Great customer service with prompt responses to questions and queries, I would not hesitate to recommend them.
Thank you for a quick and easy settlement.

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