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Accident In Supermarkets

At Aequitas Legal, we have handled many successful supermarket accident claims, meaning we are well equipped to provide advice and guidance that will help you get the compensation you deserve. Our solicitors will ensure that any financial settlement awarded caters to each and every one of your needs, so you can recover with the peace of mind that everything is taken care of.

About supermarket accidents

Accidents in the supermarket can happen for a number of reasons, however, the most common are usually caused by the negligence of management and staff. If procedures aren’t followed, then accidents are more likely to occur. Examples of supermarket accidents include:

  • Slipping on wet floors and spillages
  • Tripping over packaging, cables and other obstacles
  • Being struck by objects falling from the shelves
  • Falling down some hard-to-negotiate stairs
  • Injuries caused by poorly maintained trolleys
  • Electric shocks from faulty equipment, including refrigerators
  • Injuries caused by poor car park surfaces

Whether you are a customer or worker involved in a supermarket accident, our lawyers can help you make a claim for compensation for any pain and suffering caused.

Who is responsible?

Supermarket owners have a duty to ensure that health and safety regulations are met in their store by carrying out risk assessments to determine areas where hazards to employees and customers can be minimised. It is also their responsibility to ensure that all staff are trained on the importance of following procedures, such as providing a clear wet floor sign if a spillage has occurred and is yet to be cleaned up.

What to do when you’ve been injured

If you are unfortunate enough to be injured in a supermarket, there are a number of steps you can take to make your claim as strong as possible:

  1. Do not admit liability, even partial fault, until you have sought independent legal advice
  2. If there are any witnesses, take their full name(s), contact telephone numbers, addresses, and emails
  3. Take photographs of the accident scene with a camera or your camera phone
  4. Check for CCTV that could have recorded the accident and ask if you can have a copy of it
  5. Report the accident to the manager and ensure it is recorded in the Accident Report Book

Please note that these tips do not constitute legal advice and are for guidance purposes only. If you would like to discuss an accident that you have been involved in, please contact our team.

Making a claim for compensation

You have three years from your supermarket accident to make a claim for compensation if it can be proven that it was caused by someone else’s negligence. Compensation can be sought to cover the cost of any lost earnings, medical treatment and rehabilitation therapies. For more information on making a claim, take a look at our guide to the compensation process.

Our team has helped many employees and customers who have been injured in a supermarket accident. We will be with you every step of the way, carrying out the necessary steps to prove who is responsible for your injuries.

Why choose Aequitas Legal?

The team at Aequitas Legal has many years of experience in handling supermarket accident claims for those who have been injured as a result of negligence. We understand the difference compensation can make to you and your family when you have been forced to take time off work due to an injury.

We believe the only approach to making a claim is a personal one. No two injuries are the same and the same injury can affect people differently, meaning their needs will change. That’s why you will be assigned your own injury solicitor who can work towards your best interests throughout the claims process and answer any questions or queries you might have.

Start your claim today

If you or a loved one have been injured in a supermarket accident, we are here to help you make a claim for compensation.

Call us for reliable, accessible and friendly advice:
0161 358 0800

11 months ago

"A star in the making"

I’d just like to give a very positive feedback to Ansa Rashid took on my case & finally got things moving. Before that I had Susan Mason who never answered my calls or emails & the case was ongoing still 3 years on. Ansa took over, got things moving & even through her busy day rang me mostly every week, sometimes on the phone an hour or so. I can not fault this woman she is amazing at her job. Very professional, caring, trustworthy & motivational. Plenty of times I wanted to to throw the towel in but she just wouldn’t let me give up. The case took 4 years in the end & even though we didn’t win I’d still recommend her to everyone. Thank you Ansa you are a star In the making

Lisa Jayne Hinds

8 months ago

" ‘in-Case’ app makes things so simple"

I was involved in an accident which was not my fault, and was recommended to use Aequitas Legal. From the start, the whole journey with the team was both efficient, professional and sophisticated, with everyone essentially making the process so easy. Their ‘in-Case’ App made simple things like documents and letters so accessible, and meant I could access any import documents at anytime in seconds. I first spoke to Sucheet, who was the gentleman in charge of the company, who explained how everything would work, and pointed me in the direction of Connor, who would be my main liaison during the case. Together, they both ensured I was given the best advice, and seamlessly helped me through the case, which was concluded with a positive outcome! I could not recommend this company more, and will always be my go-to firm.

Jay Amin

1 year ago

"Amazing determination"

I was amazed on how determined the team were in seeing my case through. If you are looking for a reliable, easy and transparent team to handle your case, here they are. I would like to thank Somia who I believe either led or coordinated my case for doing a fantastic job in both seeing the case through and communication.

Bethel Osuagwu

8 months ago

"Reassuring help throughout our case"

The team at Aequitas Legal were excellent. They were very responsive to questions with appropriate answers as well as being very supportive. They reassured my husband & I throughout our case & helped to acquire an amazing settlement of our case without having to attend court. I would greatly recommend their services to anybody unreservedly.

Sharon Cooper

10 months ago

"Professional, friendly and happy to explain everything simply"

Highly recommend Aequitas who have recently dealt with my successful case. Special thanks to James Sloane who made the process much easier ; very professional, friendly and happy to explain everything simply. Also very encouraging and supportive with regular updates as well as spot on with getting paperwork and documents organised.
For someone like myself who has never been involved in a legal process I'm delighted with how my case was handled with this company.

Wendy Hindley

1 year ago

"A deserved 5 Stars!"

Fantastic service from Ansa. Shes worked hard on my case and kept me up to date and well informed on everything that was happening. Pleasure to deal with. She deserves the 5stars!

Rachel Williams

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Claimant was injured when she slipped in a shopping centre.

I represented a Claimant who slipped in a shopping centre, she suffered a soft tissue to her lumbar spine.

– Sarah Donald

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Claimant was at the till in the supermarket, unloading her trolley of shopping on the conveyor belt, when a stack of shopping baskets collapsed onto her and pushed her onto the conveyor belt.

I represented my Client, a retired elderly lady, who suffered musculo-ligamentous injuries to her neck and left shoulder as a result of a stack of shopping baskets collapsed onto her whilst she was at the check-out.

– Paschal Kelly

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