At Aequitas Legal, our personal injury experts have helped to secure compensation for many people who have suffered all kinds of injuries in a store, from minor cuts and bruises to serious head and back damage. We will do all we can to ensure that the claims process is not a burden on your recovery, as we know how important it is that you get better.
There are a number of ways you can be injured in a shop, whether you’re an employee or a customer, but the most frequent cause is management and staff failure to follow procedures to keep you from harm. Common accidents caused by negligence include:
No matter how you have been injured, if the accident was caused by somebody else’s negligence, you could be entitled to compensation.
Shop owners and management teams have a duty to keep all employees and customers safe while on their premises. This is carried out by completing regular risk assessments to identify and reduce any hazards. In addition, training must be given to all staff to ensure they are able to complete their work safely with an understanding of the importance of following health and safety rules, for example, tidying up work areas.
Should you, unfortunately, suffer an injury in a shop, there are a number of things you can do to help the success of your claim. However, please remember that these tips are solely to be used as guidance and are not to be considered legal advice.
All personal injury claims must be made within three years of the accident occurring. If your injury was not apparent right away, the three-year time limit begins from the date you were aware your injury was caused by an accident in a shop, also known as the date of knowledge.
Our solicitors will take you through the entire claims process, ensuring you receive the maximum amount of compensation possible. Compensation can help to cover expenses incurred as a result of your injury, including:
To read more about making a claim, take a look at our guide to the compensation process.
Choosing to make a claim with Aequitas Legal introduces you to a team that are welcoming and accommodating, helping you feel at ease from the very start. We will stay with you every step of the way, providing you and your family with the support you need to recover from a personal injury.
Due to no two claims being the same, we take a bespoke approach to each case. Your individual needs are all that matter and we have access to a number of highly regarded medical professionals and experts who can help with your recovery.
To read about how we have helped others who have been in an accident in a shop, please take a look at our case studies.
Call us for reliable, accessible and friendly advice:
0161 358 0800
What an excellent company. Always answered the phone quickly. Explained everything in simple terms no legal jargon. Highly recommend this company. Got me the amount that we discussed. Every member who I spoke to was polite and very helpful. Overall an excellent experience. 5/5
Excellent team, always professional and guided me through my claim every step of the way.
Many thanks to the team at Aequitas Legal. My claim was settled for more than what I expected. Kudos to them!
Really friendly. Kept me up to date so far in my case and always receive regular updates. No regrets picking Aequitas Legal.
Aequitas Legal were the solicitors responsible and Matthew Trusch handled my case, very professionally, but able to communicate with me in layman's terms over any worries I had. Everything was handled with empathy and friendliness, I can only thank him and his team for fetching everything to a satisfactory conclusion. I would have no hesitation in recommending Aequitas Legal to anyone who needed a professional service. Thank you again.
As a business we have an excellent working partnership with Aequitas. They are a proactive, genuine, responsible company who always go above and beyond for their clients and suppliers alike. Leemic are always willing to offer support to Aequitas because, fundamentally, they are a lovely and hardworking team who are always on the end of the phone should we require impartial advice! We wish them every success in the future because they deserve to do well!
I received excellent from service and support from my solicitor Carl Jones and the other members of staff I spoke to Aequitas Legal. They are all very professional but also friendly and happy to help. I was always able to get in touch and any queries dealt with quickly. I would recommend Aequitas Legal to my friends and family.
My experience with Aquitas Legal has been great. I was given no nonsense, realistic expectations and I am very happy with the outcome. Using their app made the experience even easier, however I always managed to speak to someone if I needed clarification on anything. I would highly recommend Aquitas Legal!
What can I say what a team ashleigh as been brilliant all the way through talking on whatsapp gets back to u really fast and always trys to help you out the all team been brilliant to get me the best outcome I will defo past aequitas Legal name on to anyone 5 out 5 keep up the hard work you all take care.
I have been really happy with the quality of the advice and help I have received over the period of my claim. Always kept informed of everything and my claim has been won and settled in my favour. I would recommend Carl and the team to everyone.
I would like to say a massive thank you to Aequitas Legal for such an outstanding service. The service received was very professional and very swift, I was kept up to date at al times through letters and emails. I would absolutely recommend Aequitas Legal to anyone looking to pursue a personal injury claim - Thank You Aequitas Legal
My case went on for just over 2 years. The team were very helpful and Matthew made sure i was kept up to date and always asked for my opinion. There was no pressure and he offered his own opinion to help along the way. Thank you very much aequitas legal!
My experience with Aequitas Legal was excellent overall. The process was made very simple and took up very little time on my part, particularly with use of the 'InCase' App and emails. My caseworker, Jane Hargreaves, was very approachable and friendly, and responded to queries promptly. I was expecting my case to take the best part of 6 months to resolve but was settled with my cheque in the post within just a few months. Very impressed at such a stress free and innovative experience and would recommend to others.
Aequitas Legal, a very professional company from Katie who helped with my initial inquiry to Suzanne, the solicitor, who handled my case. I was kept updated regularly on all aspects and developments and given sound advice regarding my claim. I particularly liked using the App on my mobile which was full of useful information. Great customer service with prompt responses to questions and queries, I would not hesitate to recommend them.
Thank you for a quick and easy settlement.
Matthew qualified as a Solicitor in 2009 and has worked in the personal injury field ever since, working in most areas of personal injury work. He has substantial experience in dealing with accidents in the workplace and accidents in public. He also heads up the Travel Claims Department which deals with accidents abroad in many areas such as road traffic accidents, package holiday accidents, cruise ship holidays and accidents on an aircraft.
Carl qualified as a Solicitor in 2000 and has specialised in the personal injury matters ever since. He has substantial experience in dealing with accidents in the workplace accidents, accidents in public and serious road traffic accidents.
Suzanne has worked for Aequitas Legal since 2013, having worked in personal injury since 2008. She specialises in beauty negligence claims having helped various clients in relation to hair dye, eyelash and tattoo claims. In addition, she deals with a variation of RTA, employers liability, public liability and occupiers liability claims.
Diane works as assistant to Carl Davies, Senior Associate Solicitor, providing support on a varied caseload.
I represented a Claimant who tripped in a clothes shop, she suffered severe low back pain.
– Sarah DonaldRead more
I represented my Client who suffered a fractured right wrist as a result of falling over a raised kerb under defective lighting at night after leaving a retail store and heading towards the exit of the retail park.
– Paschal KellyRead more
5 common myths about compensation claims Put very simply – if you’ve been injured in an accident that wasn’t your fault, you may well be entitled to compensation. And if…Read more