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Accidents In Public

The team at Aequitas Legal can find out which business or council is responsible for the area and help you make a claim by providing advice and representation throughout the process. Our aim is to ensure you have everything you might need to make a full recovery from your accident and to get you back on your feet as soon as possible.

About accidents in public

Accidents in public places can be caused by anything, from tripping over a cracked paving slab to slipping on a wet floor. However you have been injured, if it was caused by somebody else’s negligence you are entitled to make a claim for compensation. We have made claims for a number of different public premises and areas, including:

Injuries sustained can vary in severity from minor cuts and bruises to serious head or back damage, which can have far-reaching consequences. This can include having to take time off work and attending medical appointments and rehabilitation therapy. That’s why it’s important you make a compensation claim to ease the financial burden that comes with so many injuries.

Who is responsible?

The individual or group responsible for your safety differs from premises to premises, and in some cases, there may be multiple parties responsible when an accident occurs in a public place. Generally speaking, if you are injured on a road or pavement then the local council will be held accountable if they have failed to follow health and safety legislation, while those who own or are in charge of a premise will be responsible should you have an accident there.

At Aequitas Legal, we are skilled in determining exactly who is responsible for your injury so the right insurance company is approached when we help you make a claim.

What to do when you’ve been injured

There are a number of steps you can take to help strengthen your public liability claim. However, you should only consider these options if your injury does not require immediate medical assistance.

  1. Take down the details of any witnesses to the accident, including name, telephone number and address.
  2. Photograph the area in which you suffered an injury, for example, any cracks in the pavement, potholes in the road or damaged parts of a property. It is useful to include an item in the photograph that helps determine the size of the fault, e.g. a 50 pence piece resting against the hazard.
  3. Report the incident to the relevant authority. For public areas, such as roads and pavements, the accident should be reported to the local council. For property, including supermarkets, shops and restaurants, it should be reported to the owner or manager and a record should be made in the accident book.
  4. Check to see if there are any CCTV cameras that could have caught the accident and, if so, ask for a copy.

Please note that these steps are to be solely taken as guidance and are not to be considered comprehensive legal advice. For assistance with a personal injury claim, please get in touch with Aequitas Legal.

Making a claim for compensation

Before you make a claim for an accident in a public place, there are three questions you must ask yourself:

  • Did your accident take place in the last three years?
  • Do you know who is responsible for your injuries?
  • Have you notified the business or local council about the accident?

If you are unsure about who is responsible for the land or area where your accident took place, we can undertake a detailed investigation to find out who it belongs to so that you’re able to make a claim.

For more information on making a claim, take a look at our guide to the compensation process.

Why choose Aequitas Legal?

Our solicitors have settled many personal injury claims for those who have suffered as a result of someone else’s negligence. For that reason, we understand exactly what it takes to make a successful claim for compensation. This compensation can help ease the burden of an injury.

From the start to the very end of your claim, you will be assigned your own personal injury solicitor, who will have been specifically chosen for their expertise in your public liability case. This allows a rapport to be built between the two of you and means you can be assured that you will always be kept up to date and will have a solicitor working for you who knows how much this compensation will help.

How we have helped others

To read about how we have helped others who have been in a similar situation to you following an accident in public, please take a look at our case studies.

Start your claim today

“Whether you’re shopping in the supermarket, playing in the park with your children or walking down the street, local businesses and councils have to ensure that the area or premises are safe to use.”

Call us for reliable, accessible and friendly advice:
0161 358 0800


3 years ago

"Excellent company"

What an excellent company. Always answered the phone quickly. Explained everything in simple terms no legal jargon. Highly recommend this company. Got me the amount that we discussed. Every member who I spoke to was polite and very helpful. Overall an excellent experience. 5/5

Andy Turner

3 years ago

"Always professional"

Excellent team, always professional and guided me through my claim every step of the way.

Rakesh Mehta

2 years ago

"Settled for more than what I expected"

Many thanks to the team at Aequitas Legal. My claim was settled for more than what I expected. Kudos to them!

3 years ago

"No regrets "

Really friendly. Kept me up to date so far in my case and always receive regular updates. No regrets picking Aequitas Legal.

Daniel Royle

3 years ago

"No hesitation recommending Aequitas Legal"

Aequitas Legal were the solicitors responsible and Matthew Trusch handled my case, very professionally, but able to communicate with me in layman's terms over any worries I had. Everything was handled with empathy and friendliness, I can only thank him and his team for fetching everything to a satisfactory conclusion. I would have no hesitation in recommending Aequitas Legal to anyone who needed a professional service. Thank you again.

3 years ago

"Go above and beyond"

As a business we have an excellent working partnership with Aequitas. They are a proactive, genuine, responsible company who always go above and beyond for their clients and suppliers alike. Leemic are always willing to offer support to Aequitas because, fundamentally, they are a lovely and hardworking team who are always on the end of the phone should we require impartial advice! We wish them every success in the future because they deserve to do well!

Lizzy McDowell

3 years ago

"Very professional"

I received excellent from service and support from my solicitor Carl Jones and the other members of staff I spoke to Aequitas Legal. They are all very professional but also friendly and happy to help. I was always able to get in touch and any queries dealt with quickly. I would recommend Aequitas Legal to my friends and family.

3 years ago

"Highly recommend"

My experience with Aquitas Legal has been great. I was given no nonsense, realistic expectations and I am very happy with the outcome. Using their app made the experience even easier, however I always managed to speak to someone if I needed clarification on anything. I would highly recommend Aquitas Legal!

3 years ago

"Brilliant all the way through"

What can I say what a team ashleigh as been brilliant all the way through talking on whatsapp gets back to u really fast and always trys to help you out the all team been brilliant to get me the best outcome I will defo past aequitas Legal name on to anyone 5 out 5 keep up the hard work you all take care.

Dean Cotterill

3 years ago

"Always kept informed of everything"

I have been really happy with the quality of the advice and help I have received over the period of my claim. Always kept informed of everything and my claim has been won and settled in my favour. I would recommend Carl and the team to everyone.

3 years ago

"Outstanding service"

I would like to say a massive thank you to Aequitas Legal for such an outstanding service. The service received was very professional and very swift, I was kept up to date at al times through letters and emails. I would absolutely recommend Aequitas Legal to anyone looking to pursue a personal injury claim - Thank You Aequitas Legal

Ranj Lal

4 years ago

"The team were very helpful"

My case went on for just over 2 years. The team were very helpful and Matthew made sure i was kept up to date and always asked for my opinion. There was no pressure and he offered his own opinion to help along the way. Thank you very much aequitas legal!

3 years ago

"Process was made simple"

My experience with Aequitas Legal was excellent overall. The process was made very simple and took up very little time on my part, particularly with use of the 'InCase' App and emails. My caseworker, Jane Hargreaves, was very approachable and friendly, and responded to queries promptly. I was expecting my case to take the best part of 6 months to resolve but was settled with my cheque in the post within just a few months. Very impressed at such a stress free and innovative experience and would recommend to others.

Amy Fox

3 years ago

"Kept updated regularly "

Aequitas Legal, a very professional company from Katie who helped with my initial inquiry to Suzanne, the solicitor, who handled my case. I was kept updated regularly on all aspects and developments and given sound advice regarding my claim. I particularly liked using the App on my mobile which was full of useful information. Great customer service with prompt responses to questions and queries, I would not hesitate to recommend them.
Thank you for a quick and easy settlement.

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Successful ClaimsView all case studies

Claimant Injured as a result of a collapsing Parasol

I represented the Claimant who sustained significant and complicated injuries when a gust of wind caused a parasol to collapse, the metal pole striking the Claimant on the head.

– Mathew Trusch

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Claimant suffered injury to her right wrist as a result of walking from a store in a retail park towards the exit. She fell over a raised kerb due to defective lighting.

I represented my Client who suffered a fractured right wrist as a result of falling over a raised kerb under defective lighting at night after leaving a retail store and heading towards the exit of the retail park.

– Paschal Kelly

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Claimant is an elderly retired gentleman who suffered a lower back injury after tripping in a pothole on Bournemouth Promenade

I represented this 78 year old retired man, who suffered bruising to his abdomen and thigh and an injury to his lower back after tripping in a pothole on Bournemouth Promenade.

– Paschal Kelly

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