Being a Dentist and a practice owner is a time-consuming profession. So, when a patient raises a complaint, it then becomes difficult to factor this into your ever-busy schedule.
However, the important of tackling complaints internally is of paramount importance to minimise any further escalation to the General Dental Council.
This is where the Dental Assist Plans from Aequitas Legal can help you and your practice.
You can pass over these complaints over to a qualified solicitor who specialise in disputes and conflict resolution in order to draft the initial complaint response. Giving you peace of mind, the matter is being dealt with and allowing you the time to do what you need to go to run your practice.
The cost of all this is a set monthly fee. Therefore, there are no surprises. It allows you to forecast and control your “legal spend” into your budgets, providing clearer and more accurate yearly financial plans.
However, we appreciate there may be time that no complaints are received, which for the surgery is great news. You may be thinking, why pay for a monthly fee to deal with something I might not need addressing? Therefore, this plan enables you to substitute your complaints time for an hour of general legal support. This could cover anything from a commercial arrangement, employment matters, debt issues. Better still, this hour of general legal time can roll over each month if unused, giving you piece of mind that you have a “banked” legal support if a larger issue should arise.
Either way you have options available to you.
To review the Dental Assist Plans, we have available to support your Practice, please click here .
To access our free hints and tip for dealing with complaints factsheet, please fill in the form below.
Or call on 0800 358 0800 for a “no strings attached” chat.
INTRODUCTORY OFFER –Sign up before 12 October 2018 for a Dental Assist Plan for a minimum of 3 months, and get additional month for free. 4 for the price of 3!!!!
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Emma qualified as a solicitor in 2010 and has worked within the finance and commercial litigation arena since, providing a wide variety of matters which Emma has been instructed on. These include matter such as financial mis-selling, debt recovery, contractual disputes, asset recovery and satisfactory quality disputes.
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