Posted 2 years ago by aequitaslegal
As a business we’re fully committed to delivering the highest quality of service possible. We apply this through a unique six point approach which forms the core principles of our promise to you. This is part of the “Aequitas Experience”.
It is our continual aim to deliver a uniquely rewarding service that you rate as excellent. We achieve this by employing staff with the right attitude, skills and demeanour, supporting you through high quality communications and technologies. Our goal is to always respond urgently to your needs so that you can enjoy a hassle free and ‘uniquely rewarding experience’.
In order to continually achieve this we ensure that all team characteristics include:
Our team code of conduct is always:
At 3 separate and distinct points in the claims process, we will send out a ‘client promise’ questionnaire asking you to rate our performance on these six points and invite you to submit any additional comments you feel necessary.
We encourage all our clients to contact us at any-time to discuss their case or provide feedback on the service we provide. In addition we welcome clients to publish reviews of our service on social media websites or review websites. Any clients wishing to provide a testimonial can do so by contact us directly on firstname.lastname@example.org or 0161 358 0800
Emma qualified as a solicitor in 2010 and has worked within the finance and commercial litigation arena since, providing a wide variety of matters which Emma has been instructed on. These include matter such as financial mis-selling, debt recovery, contractual disputes, asset recovery and satisfactory quality disputes.
John graduated with a Masters in Law in 2014 and has worked in the legal industry since then. Over the course of his career he has developed and maintains a high level of client service and a desire to obtain the best results for his clients.
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