Posted 3 years ago by aequitaslegal
This was the third time the firm was appearing at these prestigous Awards in London.
Shortlisted for the Small Firm of the Year Award, the firm was proud to be among the elite firms for our size in the country.
Recognising the demands placed on employees in a high-pressure environment, this year we implemented a “Health, Happiness and Wellbeing” programme that is expected to not only improve these areas for employees, but also increase their engagement, productivity and quality or service to clients.
The Greater Manchester Business Awards, which celebrates the Professionalism and Excellence of Businesses and Organisations in Greater Manchester is a well sought after award.
It is with great pleasure to announce that Aequitas Legal was awarded the ‘Customer Service Excellence Award’ 2017. Winning the Customer Service Excellence Award highlights our professionalism across multiple industries and puts the company on the centre stage when it comes to Customer Service.
Being recognised in our city is a huge achievement. Given the calibre of law firms that operate here which have a not just a national presence but an international presence.
Aequitas Legal won the Law Firm Innovation Award after showcasing innovative methods used to communicate with our clients with the inCase mobile App.
Judges were impressed with the firm’s use of innovation to aid in a better customer experience.
The Modern Law Awards took place most recently at The Hilton of Park Lane, in London.
Aequitas Legal were shortlisted for the Best Use of Technology award and highly commended at the event, for our innovative app inCase.
InCase has enabled clients to keep in contact with their solicitors at the touch of a button and has provided a efficient way for clients and solicitors to send important documents and photos over the app, saving time on a case.
The Law Society Excellence Awards are the equivalent of the Oscars of the legal world.
All types law firms come together to celebrate the successes and most prestigious awards of the industry.
Aequitas Legal were shortlisted for the Excellence in Client Service award for our detailed approach to client service. Judges were impressed by our use of new client pack, detailing all information the client will need to make a claim including an introduction to the team and how the claims process works. They were also impressed by our Customer Service Ambassador and team that take steps to think up new initiatives to ensure that we are going the extra mile for the client in every area of the firm.
The National Entrepreneur Awards are hosted by Nigel Botterill’s Entrepreneur’s Circle and provide inspiration for a lot of small and medium-sized business owners.
Aequitas Legal were a finalist for the Best Customer Service award. Judges were impressed by the firms efforts to continuously improve customer service.
The Trafford Business Awards enables businesses from all over the borough to come together, from nurseries, to IT companies to law firms like ours.
Aequitas Legal were a finalist for the Enterprise and Innovation award after showcasing some of the latest innovative methods used in the firm, including the app inCase.
Judges were impressed with the firms use of innovation to aid in a better customer experience.
The Claims Innovation Awards are open to law firms and companies within the personal injury industry.
Aequitas Legal won the Best Use of Technology award the firm’s use of the innovative mobile app inCase.
Judges were impressed by the apps originality and demonstrable results, as well as the teamwork and co-operation during the introduction of the technology.
Aequitas Legal was privileged to have won the Excellence in Client Care award in 2013.
Judges were impressed by the commitment to utilise client feedback to improve and maintain exceptional service standards.
The Salford Business Awards enable businesses from all over the City of Salford to celebrate their sucesses.
Aequitas Legal were delighted to be presented with The Excellence Award in 2013. Judges took note of our core values and how they were used within the business.
Lexcel is an accreditation provided by The Law Society to law firms who have a standard of excellence of legal practice management and client care.
Investors in People is an accreditation awarded to businesses that have commited to the development of employees.
The Association of Personal Injury Lawyers (APIL) award accreditations to personal injury law firms that are reputable and that follow a strict criteria.
Matthew qualified as a Solicitor in 2009 and has worked in the personal injury field ever since, working in most areas of personal injury work. He has substantial experience in dealing with accidents in the workplace and accidents in public. He also heads up the Travel Claims Department which deals with accidents abroad in many areas such as road traffic accidents, package holiday accidents, cruise ship holidays and accidents on an aircraft.
Matthew has worked on and continues to work on claims of significant value. His most memorable settlements have been:
• Accident at work settling for £240,000.00 in which an individual employed as an engineer for Go-Ahead London Buses had his tibia and fibula broken as a result of a bus driver reversing over his leg whilst he was repairing the bus. The individual was left with permanent mobility problems and was unable to return to employment with the company.
• Recovered £50,000.00 for a lady who slipped on ice in the car park of a Co-operative store in Carlisle in which she fractured her right ankle. The Claimant was unemployed at the time of her accident and therefore the vast majority of her damages comprised of damages for personal injury compensation in addition to carer’s and treatment/rehabilitation costs.
• Occupiers claim in which two individuals slipped on foil confetti at an event at Blackpool Tower Ballroom in which one of the individuals suffered a fractured jaw and the other a fractured elbow. The case was disputed close to Trial before a settlement of £29,000 was agreed. Neither of the individuals required time off work, however, they did receive compensation for care they required post-accident in addition to injury.
Matthew is passionate about building a relationship with each of his clients in order to meet their expectations and understand them. having worked at the firm since it was established, his dedication to his work and customer service is unquestionable.
Rachel has over 20 years’ experience in law and prior to moving to Aequitas Legal had been with Pannone Solicitors for fourteen years spending the final five years in the role of a Quality and Supplier Manager.
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